genina.com
Follow GeninaDotCom on Twitter Follow Genina on Facebook Sign in Register
search | recent topics | hottest topics
sudoku premium recent crashes
 
Forum Index » Sudoku » sudoku premium recent crashes  XML
Author Message
grahamsh



Joined: 27 Jan 2014
Messages: 4
Offline

I love this game. It is the best Sudoku game I have found.

Recently I have been experiencing regular crashes.

I play on extreme with 'number first'. I fill out the pencil marks starting with 1 then 2,3, etc. Now by the time I get to 4 or 5the game crashes. Sometimes the screen goes black, but most often the top 1 or 2 rows are painted and the rest is blank.

Asus Transformer TF101
Android 4.0.3

Rgds
Graham
jeka
(Forum Admin)



Joined: 12 Jul 2010
Messages: 242
Offline

What happens next? Does it come back to functioning normally or does it shut down? Could you attach a screenshot? Thank you.
grahamsh



Joined: 27 Jan 2014
Messages: 4
Offline

The screen just freezes with only one or two lines painted. It doesn't recover but I can get out with the home button.


I have a couple of screenshots but I cannot see how to upload them. The choices seem to require a link to the picture.

Often the freeze occurs as I tap to enter a digit or pencilmark. But last time it froze as I changed from pencilmark to full digit.

This message was edited 1 time. Last update was at 29 Jan 2014 23:02:38

jeka
(Forum Admin)



Joined: 12 Jul 2010
Messages: 242
Offline

You should be able to post a link to any of the image sharing sites, if you upload your images there first. Or you could email them to us to debug@genina.com
grahamsh



Joined: 27 Jan 2014
Messages: 4
Offline



This message was edited 1 time. Last update was at 30 Jan 2014 22:44:25

grahamsh



Joined: 27 Jan 2014
Messages: 4
Offline

I have just reset my ASUS Transformer 101 to the factory defaults. This removes all user information and all user installed apps.

I am happy to tell you that Sudoku Premium now performs perfectly. I have tested with one extreme and one hard game with no crashes.

Thanks for your support by email. I will let you know if the issue should turn up again at some point. Although it seems likely that the issue was somewhere else in the system it could perhaps be due to accumulated data in Sudoku.

Thanks again for a great Sudoku program. I hated the thought of being without it.
jeka
(Forum Admin)



Joined: 12 Jul 2010
Messages: 242
Offline

Glad it's working for you again. Thanks for your continuous support.
 
Forum Index » Sudoku
Go to:   
Powered by JForum 2.1.8 © JForum Team
© 2009 genina.com Home Privacy Policy Contact Us