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Getting error message when uploading telling me to reset my password?
 
Forum Index » Sudoku » Getting error message when uploading telling me to reset my password?  XML
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workingmom



Joined: 21 Aug 2011
Messages: 4
Offline

And I know it's right? How do I even go about resetting my password here in the first place?? Help!
jeka
(Forum Admin)



Joined: 12 Jul 2010
Messages: 244
Offline

To reset a password go online and click the "sign in" link in the upper right corner. In the pop-up that appears click the "Forgot password" link and follow instructions.
workingmom



Joined: 21 Aug 2011
Messages: 4
Offline

This still isn't fixed for me
jeka
(Forum Admin)



Joined: 12 Jul 2010
Messages: 244
Offline

jeka wrote:To reset a password go online and click the "sign in" link in the upper right corner. In the pop-up that appears click the "Forgot password" link and follow instructions.


Did you do what I recommended above? Did you receive the confirmation email and clicked the link in it?
workingmom



Joined: 21 Aug 2011
Messages: 4
Offline

Oh I did all that back when I initially posted, and again this morning, and still get the error message.
workingmom



Joined: 21 Aug 2011
Messages: 4
Offline

nevermind I was entering my user ID instead of my email on my phone
 
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