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not saving progress
 
Forum Index » Sudoku » not saving progress  XML
Author Message
blydon71



Joined: 28 Mar 2013
Messages: 1
Offline

I uninstalled and then reinstalled my soduku app and now it will not save my progress. Every time I open the app it is as if I have never played. It is doing this for both the free version and the premium.
jeka
(Forum Admin)



Joined: 12 Jul 2010
Messages: 262
Offline

Hello. Please send us your Android device ID. If you are not sure what it is, you can use this app to find out: https://play.google.com/store/apps/details?id=me.kiip.android_id

Also, please let us know what device you are on and the Android version you are running.

If you are on iOS, please send us the following device info: type of device, iOS version, and device id.

Once we have this information, we'll be able to troubleshoot further.

Thank you.
 
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