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Not able to upload my results
 
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Anonymous



The "upload" and "ok" buttons in the "history" is not working.
Simon
(Forum Admin)


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Joined: 12 Jul 2010
Messages: 21
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We are aware of this issue and are working to resolve it as soon as possible. This is due to a compatibility issue with the new iPhone/iPod Touch software (iOS4). Once we have a fix available, we will push it to the app store and you will be able to download the update from there.

If you have any further questions, feel free to email us at sudoku@genina.com directly.

Thank you,
Simon Khodab
Forum Admin / Customer Service Executive
skhodab@genina.com
[WWW]
SirAlexander



Joined: 16 Jul 2010
Messages: 1
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I assume this is the same problem that makes the buttons in the background to be selected instead of the foreground fields while trying to upload a record

Thanks
Anonymous



When you finish a game and the upload ok appears, press menu in the top corner, then cancel. The upload screen then has focus and you can upload you score

Marvin.
Marvin


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Joined: 30 Jul 2010
Messages: 3
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Forgot to login before posting that work around.

Marvin

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casual player



Joined: 9 Feb 2011
Messages: 1
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Simon wrote:We are aware of this issue and are working to resolve it as soon as possible. This is due to a compatibility issue with the new iPhone/iPod Touch software (iOS4). Once we have a fix available, we will push it to the app store and you will be able to download the update from there.

If you have any further questions, feel free to email us at sudoku@genina.com directly.


It has been a long time now ... when will you have this update available
Simon
(Forum Admin)


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Joined: 12 Jul 2010
Messages: 21
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The update is available and fixes the issue. Please download the latest version.

Thank you,
Simon Khodab
Forum Admin / Customer Service Executive
skhodab@genina.com
[WWW]
dr.durbs



Joined: 13 Jun 2011
Messages: 4
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What version contains the fix? I have 9.0.2 paid version and I am still having the problem.
jeka
(Forum Admin)



Joined: 12 Jul 2010
Messages: 244
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dr.durbs wrote:What version contains the fix? I have 9.0.2 paid version and I am still having the problem.


Hi. Are you saying the "upload" and "ok" buttons in the "history" are not working (i.e. you are unable to click them) or that the upload function doesn't work, which is what I understand from your other post?
dr.durbs



Joined: 13 Jun 2011
Messages: 4
Offline

The upload buttons work. I get a response along the lines "your score is better than .." But then the app crashes. It is intermittent. It works about 20% of the time. When it crashes, it returns to the home screen. If I restart the in memory version, it will crash on every upload thereafter. If I remove from memory, and restart the app, it may upload once or twice again before crashing.

I sense it has something to do with the quality of the internet connection.
 
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